Privacy Policy

The General Data Protection Regulation (GDPR) 

Just Lettings Ltd – Privacy Policy


This Privacy Policy sets out how we, Just Lettings Ltd, obtain, store and use your personal information when you are a client, customer, interact with us, or where we otherwise obtain or collect your personal information.

Our Details

Just Lettings Ltd, 24a Caskgate Street, Gainsborough, Lincolnshire. DN21 2DL or email

How we collect or obtain personal information about you

We collect information about you from different places including:

  • directly from you
  • from a third party acting on your behalf e.g. employers, agents or landlords
  • from publicly available sources
  • when we generate it
  • from other organisations

Personal information we collect or obtain about you with prior consent

  • name, date of birth, contact details, such as address, email and telephone number
  • photo ID, passport, birth certificate, marriage certificate, right to rent, work permit
  • employment and payroll history
  • taxation information and history
  • information about your circumstances and the matter you have asked us to deal       with, i.e. reference from Landlord/Agent and employer, where applicable
  • financial information such as bank details, bank statements and utility bills



How is your personal information used

We will use the information to fulfil a contractual service to meet legal obligations or for other purposes e.g.:

  • to confirm your identity and address
  • to carry out your instructions
  • to improve our services

All personal data provided and shared with a third party is via a password secure portal.

How long we store your personal information

We will keep your information for as long as you have a relationship with us and will only be stored in the UK. However, we may be required to retain it for longer for other legal reasons. The information we use for marketing purposes will be retained until you notify us that you no longer wish to receive communications from us.

How we secure your personal information

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. We are registered with the Information Commissioner’s Office.

Our use of cookies and similar technologies

We collect your data where you contact us directly through any of our contact options available on the Website.

If you send us an email, we will retain the details you provide to us including your name, your email address, telephone number and any other information which you choose to give us.

Where we hold any personal information, it will be processed and stored securely, for no longer than is necessary, considering the reason it was provided to us.

We will potentially:-

  • reply to your email
  • provide details of the properties/services requested by you
  • provide information on third party suppliers and offer services unique to Just Lettings Ltd

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We do not store any personal data in the cookies that we use and store your information anonymously to assist us in the running of the site, and for monitoring the activity and traffic both to and through our website. To do this we use Google Analytics cookies.

Depending on the browser you use you should be able to control what cookies are placed on your device through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit or

We use Google Analytics to analyse the use of our website; Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ devices. The information generated relating to our website is used to create reports about the use of our website. Details captured during your visit will include, but not limited to, traffic data, location data, weblogs and other communication data and the resources you access, however, all data collected is anonymous and will not identify you as an individual.

Google, store this activity information, and you can view Google’s privacy policy at To opt out of being tracked by Google Analytics across all websites visit



Your rights in relation to your personal information

You have a number of rights relating to your information:

  • The right to be informed about the processing of your personal data;
  • The right to have the personal data corrected if it is inaccurate and to have incomplete personal data completed;
  • The right to object to processing of your personal data;
  • The right to restrict processing of your personal data;
  • The right to have your personal data erased (the “right to be forgotten”);
  • The right to request access to your personal data and information about how we process it; and
  • The right to move, copy or transfer your personal data (“data portability”).

Changes to your information and how to complain

If at any point you believe the information we process about you is incorrect you can request to see this information and have it corrected or deleted (subject to our legal responsibilities). If you wish to raise a complaint on how we have handled your personal data, you can contact us using the details provided above. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (

Review of this Policy

We keep this Policy under regular review and it was last updated in May 2018.